Job Title: Casual Front Office Agent - Ty Hotel Newport
Contract: Casual
Pay: Competitive
Hours: As and when required
Location: Newport, NP18 2LX
Reference: req6105
Be the Heart of Ty Hotel Newport!
Step into the story at Ty Hotel Newport and becomeone of our legendary Hospitality Heroes! As a Front Office Agent, you’ll be the friendly face and warm welcome that sets the tone for every guest’s stay. If you love making people smile and thrive in a buzzing, supportive team, this is your moment.
What Makes You Our Next Hero?
You’re calm, professional, and always ready with a smile—no matter how busy it gets.
You’re passionate about creating memorable guest experiences, from check-in to check-out.
You juggle tasks with ease, keeping the front desk running smoothly and guests happy.
You shine in a fast-paced, guest-focused environment and love being part of a team.
Grow with us:
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
What You’ll Do:
Greet every guest with warmth and genuine hospitality, making them feel right at home.
Manage check-ins, check-outs, and group arrivals with efficiency and flair.
Share your knowledge of The Celtic Collection to help guests make the most of their stay.
Leave a lasting impression – every guest, every time.
Recruitment Info:
We may close applications early if we receive a high volume of interest. All applicants must have the right to live and work in the UK. The Celtic Collection is proud to be an equal opportunities employer.