Salary: £45,000 - 60,000 per year Requirements: Strong experience as a BA, ideally with CRM knowledge Strong understanding of technology as a whole with the willingness to build on your technical experience Confident communicator with a collaborative working style Responsibilities: Own technical CRM delivery across projects and operations Translate business workflows into CRM configuration Produce and review technical design documentation Support system integrations, data quality, and automation testing Work with internal IT teams, third-party suppliers, and cyber security stakeholders Technologies: CRM Support Security More: We are seeking an experienced Business Analyst with a broad knowledge of technology and a strong appreciation for CRM. In this role, you will help shape and deliver change by working closely with business stakeholders, product owners, and delivery teams. You will play a key role in improving systems, processes, and customer experiences, ensuring that solutions align with business goals and deliver real value. Our environment is collaborative, and we encourage our team members to actively engage in discussions that drive successful outcomes. last updated 5 week of 2026