Reference 140120 Multi skilled Technician Birmingham £31,824.00 per annum 37.5 hours per week Closing date 31st December 2025 About the role We are looking for a skilled Technician with expertise in two areas to join our team and provide enhanced repairs and maintenance services to both voids and day-to-day repairs. The successful candidate will be responsible for ensuring that all repairs and maintenance jobs, whether to occupied or void properties, are carried out within their specific trade or area of competence. What you’ll be doing Plan and prioritise workloads effectively, considering priorities and customer needs, completion dates, timescales, and the order of works Attend pre-arranged responsive repair appointments, either completing the work or arranging follow on appointments with customers to make necessary access arrangements Carry out emergency works out-of-hours, ensuring they are carried out efficiently and effectively Maintain company vehicles and allocated plant, tools, and equipment, carrying out regular checks and reporting any maintenance or repair issues Communicate effectively with supervisory, administration, and management teams, including the adequate passing on of information, concerns, and problems regarding any works undertaken Maintain a professional and courteous manner when dealing with customers and always present a presentable and professional image Maintain good relations with internal and external customers and attend team meetings Promote and monitor the requirements of equality and diversity and maintain all aspects of confidentiality Who we’re looking for? Ability to work unsupervised and act on own initiative Clear commitment to providing customer-centred services and continuously improving Understanding of legislation in maintenance and property management Effective diary management and ability to work to deadlines Strong interpersonal skills to enable effective liaison with internal and external clients Ability to prioritise and act on own initiative Computer literacy Financial and commercial awareness People and self-development Skilled in two areas related to repairs and maintenance services Why join us? This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be: Trustworthy Collaborative Accountable People Focused Caring in all we do The benefits 34 days annual leave, plus the option to purchase up to 5 additional days A day off for your birthday 4 days off when you move home Life assurance (3 x salary) Employee Assistance programme & wellbeing programme Flexible Working options Learning & Development opportunities Who we are? Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering trauma informed care and support services. We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people How to apply? If you think this role is a good fit for you, click apply and upload your CV! All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). We reserve the right to close this vacancy early should sufficient applications be received. At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.