Job Overview
We are seeking enthusiastic and dedicated Team Members to join our fast-paced environment. As a Team Member, you will play a crucial role in delivering exceptional customer service while ensuring the smooth operation of our food service establishment. This position is ideal for individuals who thrive in a team-oriented atmosphere and are passionate about providing high-quality food and service.
Duties
* Operate point-of-sale (POS) systems, including Aloha POS and Micros POS, for efficient order processing.
* Engage with customers to provide excellent service, including taking orders, answering questions, and handling transactions.
* Upsell menu items and promotions to enhance the customer experience and increase sales.
* Maintain cleanliness and sanitation of work areas, adhering to food safety regulations.
* To receive customers on site, ensure that they have a valid waiver and are given a wristband, are wearing Rush/Airhop non-slip socks and are dressed appropriately.
* To conduct the safety briefings when required and explain the rules and regulations
* To pay attention at all times, ensuring that the rules are being adhered and customers are participating in activities safely
* Dealing with customers in the event of an injury, including coordinating clearing the courts and surrounding areas, and following mandatory Rush Incident Reporting procedures at the time of the incident.
* Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
* Assist in bussing tables and maintaining a clean dining area for guests.
* Collaborate with team members to ensure timely service during peak hours.
* Monitor Trampoline Area and ensure rules are followed at all times
Experience
* Strong time management skills to handle multiple tasks efficiently in a busy environment.
* Basic math skills for cash handling and retail math applications.
* Excellent customer service skills with a focus on creating positive dining experiences.
Job Types: Part-time, Zero hours contract
Pay: £7.55-£12.21 per hour
Expected hours: 4 – 40 per week
Benefits:
* Employee discount
* On-site parking
* Referral programme
Work Location: In person