Multi‑Site Business Manager, Charlotte Tilbury – Boots East Anglia – 40 hours per week, Full Time, Permanent Contract; Locations: Peterborough, Bury St Edmonds, Lincoln.
Role Overview
A Charlotte Tilbury Multi‑Site Business Manager is the life and soul of the counters, bringing commercial acumen, entrepreneurial spirit, and customer experience leadership. They inspire teams, build emotional connections, and drive exceptional results.
Key Accountabilities
* Report to the Area Manager and exceed KPIs while inspiring the team.
* Provide a pioneering customer experience and turn customers into brand ambassadors.
* Coach, mentor, and develop staff through on‑the‑job training.
* Collaborate and innovate across retail and head office functions.
Requirements
* Proven management experience at deputy manager level or above, ideally within fast‑paced beauty, retail or FMCG environments.
* Strong leadership skills, able to empower and motivate a team.
* Highly organised, innovative problem‑solver with adaptive coaching style.
Benefits
* On‑the‑job training and access to Charlotte’s Magic Academy.
* Opportunity to run your own business initiatives as an entrepreneur.
* Career progression and growth prospects.
* Exclusive product launches and a full Charlotte Tilbury look after probation.
* Staff discount and access to Tilbury Treats reward platform.
Mission: TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES.
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