We are recruiting for an Administration and Clerical Officer for Radiology who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care.
The new CDC centre has the ability to deliver joined up diagnostic care, and with increased capacity this will ensure our patients will have faster access to treatment, earlier diagnosis, and improved outcomes.
By becoming part of our team, you will have the opportunity to work in innovative ways and play a central role in how we improve patient pathways, delivering the right test, at the right time, in the right place.
We are looking for a highly motivated individuals to provide comprehensive reception/clerical support to the Diagnostic Imaging Department using a high level of initiative and discretion.
Excellent communication skills are vital as the post-holders will be required to liaise directly with patients, consultants and other hospital/external colleagues face-to-face, on the telephone and in writing.
Main duties of the job
The role involves being able to process all telephone enquiries from GPs and departments within this hospital for Radiology appointments and availability of examination reports.
The successful candidate will deal with patient and general enquiries, both in person and on the telephone, keeping relevant records.
You will be required to enter request forms onto the CRIS system and cover the reception desk, booking in patients and dealing with enquiries and opening and distributing the post for the department.
The role will also include assisting patients with the purchase of images, burning CDs/DVDs and sending images to other hospitals using the IEP system.
This role requires a willingness to work as part of a team as well as the ability to work unsupervised.
The ability to work under pressure, pay attention to detail and have excellent organisational skills are also necessary to manage the pressures of a very busy role.
We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
About us
We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trusts beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job responsibilities
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
Person Specification
* Experience of activities relevant to the post
* Experience of prolonged use of VDU, requiring concentration at all times
Qualifications
* Literate and numerate to GCSE level
* Experience of using various IT software
Experience
* Experience of role related keyboard skills
* Experience of working in an office environment
Physical
* Experience of working in a team and on own initiative
Abilites
* Experience of prioritising workload and working under pressure
Communication
* Experience of communication with all levels of staff / clients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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