Job Role : Business Analyst
Location : London, UK
Job Type : B2B – Contract
Duration : 6+ Months Contract
Work Mode : Hybrid (2-3 days onsite in a week)
Required :
Must have: Number of years of BA experience: 10+
Must have: Working in Banking industry
Must have: Thorough analysis
Nice to have: Across multiple processes and systems or franchises
Nice to have: Understood and worked on Customer data previously
Job Description :
Short Description of the Job
•Lead Business analyst in Customer Data programme, working with a number of stakeholders across the bank to deliver the prioritised outcomes
•Capture, validate and document business and system requirements and make sure that they are in line with key strategic principles and translated from business operations, business objectives or from external requirements
•Interrogate and interpret large volumes of data
•Conduct and support feasibility and solution options and impact analysis
•Translate user stories developed by Customer Journey Developers into technical requirements
Support the organisation to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.
Key Responsibilities
•Accountable for producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy
•Accountable for writing business requirements and user stories and epics as required
•Responsible for understanding, challenging & developing our business, customers, strategic goals and how the teams operates in order to support the realisation of desired outcome by the team
•Work in continuous close collaboration with the business and the feature team ensuring transparency of vision and requirements
•Experience of coaching, mentoring and managing junior colleagues
•Articulate and quantify business impacts in a tangible manner which allows stakeholders to make informed decisions and recommendations of priority for technical solution
•Manage the analysis of complex domain, cross franchise and pan group requirements for technology solutions