London (Night's) STARS Front of House, Brand Ambassador
Full-time
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.
We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
We have a fantastic and exciting opportunity for an experienced Security ledFront of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in London, W1T 2JE. STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.
We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
* Monday - Friday,
* 42hours per week
* Working 4 On 4 Off
* 19:00 - 07:00
* £17.50 per hour
* Responsibilities:
* Meet and greet all staff, visitors and contractors in a professional and personable manner
* Deliver a consistently high-end customer focused experience
* Embody a high-performance approach and encourage colleagues to do the same
* Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
* Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
* Assist in emergency situations
* Provide timely and accurate information
* Respond appropriately to varying and fast changing priorities
* Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
* Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both
* 5 year checkable history
Please only apply if you have experience delivering exemplary customer service with exceptional levels of communication and immaculate personal presentation.
What You’ll Be Doing
* Delivering a polished, personable welcome to all staff, visitors and contractors
* Creating a consistently high-end, customer-focused experience
* Maintaining an immaculate and professional Front of House environment
* Acting as the central point of contact for Front of House operations
* Building strong relationships with client teams including Facilities and Office Management
* Managing changing priorities with confidence and composure
* Providing accurate, timely information and support
* Responding calmly and effectively in emergency situations
* Championing a high-performance culture and leading by example
* Representing both Securitas and our client in line with their values, brand and culture
What We’re Looking For
* Proven Front of House or corporate hospitality experience
* A confident, engaging communicator
* Impeccable presentation and attention to detail
* Strong organisational skills and the ability to multitask
* A proactive mindset with natural problem-solving ability
* Professionalism, discretion and integrity at all times
Company Benefits
* Company pension and advice and planning
* Discounted gym memberships
* Wellness advice and support, including financial, emotional and physical
* Dental and Physical Health Plans
* Cycle to work scheme
* Car lease and new car purchasing schemes
* Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
* Mortgage Advise
* Payroll ISA's
* Eligibility for Costco Membership
Learning & Development
* Support with further education
* 100's of eLearning courses
* Accredited courses by C&G, ILM, IOSH and SIA
* Leadership Development programs both local and global
It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place.
At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:
* Opportunity – We see potential in every person and situation
* People – We open our eyes to all that’s good
* Purpose – We make your world a safer place
What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.
Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BS L Week, International Women’s Day, PRIDE and Black History Month.
* STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
* Dental Plans- A range of plans providing support, providing cash back towards everyday dental costs
* HSF Health Plan- Range of healthcare cash plans at highly discounted rates
* Cycle to Work– Save up to 42% of the usual cost
* Specsavers– Save money on eye tests and when purchasing spectacles
* WeCare– 24/7 online GP, mental health support service, get fit programme and more
* Toothfairy– Online access to advice from UK Dentists
* Pension Plan– Employer contribution and tax relief
* Payroll ISA– An ISA savings account for longer term goals
* Free Mortgage Advice
* Go & Live– Financial Wellbeing Hub
* Death in Service Benefit– Life Assurance for permanent employees
Take the Next Step
Join a team that values you. Click “I’m Interested” and start your career with Securitas UK today.
#J-18808-Ljbffr