JOB SUMMARY
Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.
MAJOR DUTIES AND RESPONSIBILITIES
* Actively and consistently support all efforts to simplify and enhance the customer experience
* Responsible for meeting and exceeding budgeted sales goals
* Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned
* Recruit, interview, hire and train Direct Sales staff
* Support of Direct Sales staff will consist of approximately 70% field work and 30% office work
* Communicate territory assignments to residential sales representatives
* Monitor the payroll process and ensure timely and accurate approval of all commissions payment
* Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
* Assist with budget preparation and provide input on marketing issues and sales offers
* Perform other duties as requested by supervisor
Qualifications:
REQUIRED QUALIFICATIONS
* Ability to read, write, speak and understand English
* Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
* Ability to work outside for extended periods in any season and/or during inclement weather
* Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
* Must be able to work evenings and weekends
* Occasionally required to work overtime as the business needs dictate
* Valid driver´s license, satisfactory driving record within Company required standards and auto insurance
PREFERRED QUALIFICATIONS
* Knowledge of Direct Sales practices
* Experience with consumer education of products and services
* Knowledge of cable or telecommunications services
* Related Work Experience
* Field and Office environment
* Outside field environment with exposure to inclement weather
* Travel as required
Physical Requirements
* Vision ability: close vision, peripheral vision, and ability to adjust focus
Mental Requirements
* Ability to complete documentation accurately
Benefits:
- Retirement savings/401K - Charter will provide a 100% match for every dollar you contribute, up to 6% of your eligible pay
* Unlimited Mileage Reimbursement - No limit compensation for miles driven while on the job
* Tuition Reimbursement - Earn your degree with our education assistance tuition reimbursement program available to all eligible associates
* Paid Time Off - Paid vacation, sick time and holidays/personal days
* Health & Welfare - Medical/Prescription Drug, Dental and Vision
* FREE CABLE!
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