Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. It is important to us that we have a diverse workforce, representative of the communities we work for. We strive to create a working environment where everyone has a sense of belonging and can be the best they can be. We’re always looking to improve our diversity within our teams and services, so we would welcome applications from underrepresented groups. We are a Forces Friendly employer, and an Armed Forces Covenant Gold committed organisation. We welcome applications from defence reserves and other members of our armed forces community. Please contact: Matthew.Edwards@cheshirewestandchester.gov.uk Information about the apprenticeship standard & End Point Assessment please follow link Customer service practitioner / Skills England Cheshire West and Chester Council click here We may close this job when a suitable number of applications have been received. Please note that this Apprenticeship is subject to your eligibility to undertake this Apprenticeship Programme. This will be checked by our training provider partner. Please note that this job is subject to a Disclosure and Barring Service (DBS) check. To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.