The Temporary Customer Service Advisor (Days & Nights) will assist in delivering exceptional support to customers, ensuring their queries and concerns are resolved efficiently. This is a temporary role within the not-for-profit sector, based in Stockport, requiring flexibility to work both day and night shifts.
Client Details
This organisation operates within the not-for-profit sector and is committed to providing valuable services to the local community. As a small-sized entity, it focuses on delivering impactful support and fostering positive relationships with its stakeholders.
Description
As a Temporary Customer Service Advisor (Days & Nights) you will:
Answering calls and handling call-centre type queries related to customer well-being.
Providing compassionate and empathetic care to customers.
Updating customer accounts within a CRM system.
Ad-hoc duties as and when required.
Profile
A successful Temporary Customer Service Advisor should have:
Experience working within a call centre environment is essential
Ability to work flexibly across day and night shifts.
Can commit to an on-going temporary role with the view to go perm
Confident on the phone and a positive demeanour
Strong work ethic and a self-starter attitude.
Team Player A Full UK Driving License is essential for the role & successful DBS check.
Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).
Job Offer
Opportunity to join growing company
Opportunity for the role to be extended/go permanent
Immediate start