Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.
At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Explore our opportunities and discover how you can make a difference with us!
Employee Benefits
• Tronc / Service charge
• Complimentary off peak spa membership
• 20% discount on Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards
Role & Responsibilities:
* To
ensure all of our guests receive a warm welcome and are treated to the up most
hospitality and care during their stay with us – we aim to provide an
unforgettable experience
* To
ensure all complaints are minimised and handles professionally as in accordance
with our policies
* To ensure the highest
standards of cleanliness throughout the Rooms and Public Areas are met at all
times
* To
follow all hotel policies as outlined in your training manual:
o To
clean the hotel bedrooms and corridors and maintain our high standard
o To
keep all cupboards neat and presentable at all times
o All
cleaning materials to be used to the HHK’s specification
o To
report any maintenance faults
o Follow
the lost property procedure
o To
observe and comply with cleaning rotas, health and safety regulations
* To understand responsibilities in relation to Fire Procedures,
Health and Safety, COSHH, Infection Control and Emergency Aid.
* To ensure a good working
relationship with all other departments and communicate information throughout
the hotel
* All other duties as required