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General assistant

Gidleigh Park
General assistant
Posted: 12 August
Offer description

WHO:
We need a General Assistant who is a good all-rounder, happy to work across our restaurant, housekeeping, and reception to support the team where needed.

THEY SHOULD:
- Have a passion for delivering quality and friendly service to our guests in line with the service standards we set
- Be happy to work across different departments
- Be able to communicate clearly and work under pressure
- Have a flexible attitude in their approach and work well alone when needed
- Support other areas of the hotel and be a team player
- Have attention to detail
- Have a pro-active and motivated attitude
- Want to work in a small team where you get involved in different areas of the business

WHERE:
Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality-led 1 Michelin-starred restaurant, and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, offering unique learning and development opportunities.

Gidleigh Park is open Tuesday to Saturday each week, guaranteeing most employees Sundays and Mondays off! :) The hotel may also offer on-site staff accommodation to help new team members re-locate and settle in, along with free on-site parking.

SERVICE CHARGE: We pay our team a monthly service charge! This amount is pooled and 100% shared amongst all staff, with each penny paid out to the team. Service charge can be around £395 per month (approximately £4,750 annually) for full-time employees.

To find out more, chat with us, and apply, send a WhatsApp message with FAMILYFIRST to +44 7782 822774 (or apply the usual way, whichever suits you!).

WE WANT TO DEVELOP OUR PEOPLE

We have created internal training and development pathways for nearly every role. Employees receive a clear development plan from the start, outlining the next steps on their career journey. Our 'Family First' brand reflects our commitment to a supportive team environment :)

WE WANT WORK TO BE A PLEASURE

Our success depends on our team’s skills and happiness. We invest in training, promote from within, and value personality and enthusiasm. Relevant experience may be needed for senior roles, but for many positions, we seek the right character and attitude—we'll teach the rest!

- Staff rates at our hotels for friends and family, along with food and beverage discounts

- Recognition for each year of service and milestones

- Access to employee benefits, engagement platforms, and fun perks

- Free Employee Assistance Programme for personal support when needed

- Team events, recognition, and celebrations!

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