Randolph Hill is seeking an exceptional individual to join us as an Administrator at our Head Office located at South Gyle, Edinburgh. You will assist the Office Manager in ensuring the smooth operation of the head office through all aspects of administration. At Randolph Hill, we prioritize the highest levels of care for older people, with compassion, warmth, and kindness being our top priorities for our highly skilled team.
We care the way you care
Since 1985, Randolph Hill has built an enviable reputation for quality care provision. We are large enough to provide comprehensive support and training to our teams, yet small enough to avoid excessive bureaucracy and make decisions tailored to each circumstance. With 7 high-performing nursing homes across our group, all well-managed and achieving positive grades with the Care Inspectorate, we are committed to quality. We seek like-minded individuals to support us in achieving our objectives. Please visit our website at www.randolphhill.com.
We offer a range of benefits including:
* Strong ethos of work/life balance
* Monday to Friday hours, 0900 – 1700, with hybrid working on Fridays
* 28 days holiday, increasing with length of service
* A friendly, supportive, and stable head office team with low staff turnover
* Opportunity to work for an organization known for quality care
* Great team environment
Knowledge, Skills, and Experience
* At least 5 years of administrative experience in a fast-paced, customer-focused environment
* Ability to multi-task and prioritize effectively
* Clear, concise communication skills with excellent listening, spoken, and written English
* A positive, helpful attitude, maintaining confidentiality and communicating empathetically
* Assertiveness combined with professionalism in internal and external communications
* Solution-focused with problem-solving skills
* Proficient computer skills, including Word, Excel, and familiarity with purchasing and sales administration
* Knowledge of elderly care and dementia is desirable
* Experience with payroll systems such as Opera 3; working knowledge of systems like Sage is essential
Job Purpose
Our nursing homes provide long and short-term care, especially for frail elderly individuals. Each home aims to deliver competent, skilled, and empathetic care. As we plan for future expansion, each unit must operate efficiently as a professional business, maintaining budgeted profit margins.
You will:
* Assist the Office Manager in the smooth running of head office administration
* Reflect high standards in all work and handle inquiries professionally
* Maintain confidentiality and demonstrate loyalty to the company
* Promote respectful teamwork
Main Responsibilities
* Accurately record and report relevant information
* Follow company policies, procedures, and safe working practices
* Complete head office reports promptly
* Participate in staff meetings and training
* Use equipment safely and report maintenance needs
* Prepare payroll data and manage payroll administration, including P46s, bank details, and staff queries
* Coordinate with head office on invoicing, allowances, and file management
* Handle petty cash, purchase orders, and other administrative tasks
Salary: Dunblane from £13.12/hour (£21,831 per annum based on 32 hours/week); North Berwick from £13.12/hour (£23,878 per annum based on 35 hours/week).
Application questions include how you learned about the vacancy, your experience in care, PVG and SSSC membership, and driving license details. Please also upload your CV and confirm the accuracy of your information.
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