Customs Brokerage Associate
Solihull / Birmingham
Salary: £30,000 - £35,000 + excellent benefits | Hybrid working
An established international logistics organisation is seeking an experienced Customs Brokerage Associate to join a high-performing customs and freight team in Solihull. This is an excellent opportunity for a customs professional with strong CargoWise1 (CW1) experience who is looking to develop their career within a stable, forward-thinking environment.
The Role
As a Customs Brokerage Associate, you will play a key role in managing import and export customs processes, ensuring compliance with regulations while delivering outstanding service to clients and internal stakeholders.
Key responsibilities include:
Managing customs entries and clearance processes from start to finish
Interpreting and applying import/export legislation and regulations
Liaising with customers, freight teams and external authorities
Identifying opportunities to support client growth and operational efficiency
Delivering accurate, timely and compliant customs documentation
About You
You will be an experienced customs professional with a strong technical foundation and the ability to work effectively in a fast-paced environment.
Essential experience and skills:
Minimum 5 years' experience in a customs clearance role
Strong knowledge of UK import/export procedures and regulations
CargoWise1 experience (Certified Operator/Specialist highly desirable)
Excellent communication, problem-solving and organisational skills
Ability to work under pressure while maintaining accuracy and quality
Strong work ethic, attention to detail and team-focused approach
Personal qualities:
Analytical and technically minded
Confident decision-maker within your area of expertise
Comfortable working within established systems and processes
Collaborative, adaptable and solutions-focused
Working Arrangement
Office-based for the initial 3-6 months during training and onboarding
Hybrid working model thereafter (60/40 split)
Monday-Friday, 37.5 hours per week (some flexibility required to meet operational needs)
Salary & Benefits
£30,000 - £35,000 per annum
24 days holiday + bank holidays (increasing with service)
Generous employer pension contribution (7.5%)
Death in service cover
Wellbeing and employee assistance programme
Online GP access
Salary sacrifice benefits (pension, tech, cycle-to-work, childcare support)
Eye care scheme
Long service and performance awards
Free on-site parking
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy