Job Details:
Salary range: GBP 45,399 : GBP 55,710 per annum. Salary negotiable depending upon experience
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 20 July 2025
About Us:
THE EXTRAORDINARY STORY OF MARKS' PASSION FOR FAIR HOUSING AND SAFE HOMES
Private sector housing enforcement is more than just a job -it's about making a real impact on people's lives. Our dedicated professionals work tirelessly to ensure tenants have safe, secure, and well:maintained homes.
Take Mark, one of our Principal Officers and a true expert in tackling poor housing conditions across the city. Mark's journey started as a trainee, driven by a passion for improving housing standards. With the council's support, he gained professional qualifications and took on increasingly complex enforcement cases, becoming a leader in his field.
Today, we depend on Mark's investigative skills to identify and address unsafe housing, from damp and mould to fire safety hazards in high:rise blocks. He ensures landlords meet legal requirements and that tenants live in homes that are safe, secure, and fit for purpose. But enforcement isn't just about regulations - it's about people.
When Mark encountered a tenant struggling with severe hoarding and vermin, he didn't just issue a notice. He took a multi:agency approach, working with support services to help the tenant regain control of their living conditions. His work goes beyond individual cases - he plays a key role in shaping the council's long:term enforcement strategy, targeting rogue landlords, and driving up housing standards across the city.
If you're passionate about fair housing and want to make a real difference, join our team and be part of the extraordinary work we do.
The Role:
As a Senior Environment Health Officer (EHO), you too can make a powerful contribution. You will have the unique and rewarding opportunity to work closely with the Principal Officers to lead efforts in improving housing conditions across one of the most high:profile, dynamic boroughs, Westminster. Our aim is to ensure that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. It sits at the heart of our vision to deliver a Fairer Westminster.
As a Senior EHO, you will support the development of apprentice Environmental Health Officers and Regulatory Compliance Officers. Alongside the Principal Officer, you will develop and deliver staff training, ensuring quality monitoring systems for operational:based teams. With a view to improving processes and services, you will undertake project work, leading on the delivery of complex or high:profile pieces. Using your knowledge of environmental health in private sector housing, you will identify risk, support the resolution of issues, and help others to develop their knowledge and expertise.
A key part of your role will be ensuring that the private housing sector meets high standards, property licencing is enforced, and rogue landlords are tackled. To this, you'll need to engage with landlords and tenants to ensure compliance, requiring a mix of diplomacy and firm enforcement. You will be proactive in identifying and educating on areas of risk, helping the public to meet regulatory requirements. When complaints arise, you will deliver a sensitive, fair and informed response in a timely manner. You will carry out routine or unannounced visits and inspections to ensure compliance with legislation. When necessary, you'll take enforcement action, initiate court proceedings, prepare and give evidence in court. This will require gathering the right intelligence and having well:kept records.
To ensure housing compliance and the effectiveness of enforcement actions, you will work with internal teams, legal professionals, landlords