Business Development Manager
Salary – £30,000 – £36,000 (depending on experience)
Location – Market Harborough
Contract – 37.5 hours per week, permanent upon completion of probationary period
Contact – Miriam.jose@welcomm.co.uk or 0800 064 64 64
Right to Work – Applicants must have the existing right to work in the UK; no visa sponsorship provided.
Role Purpose
Drive growth by identifying, nurturing, and converting new business opportunities. Create a high-quality pipeline through outbound activity and qualified appointments. Understand customer challenges and position tailored technology solutions to deliver value and revenue.
Role Responsibilities
Pipeline Generation
Build and manage your own pipeline through outbound activity (cold calling, email outreach, LinkedIn engagement, networking). Work with BDEs to follow up on qualified leads and appointments.
Lead Qualification & Strategy
Assess customer needs and pain points, shape tailored sales strategies, prepare thoroughly for meetings, and collaborate with BDEs when leads are handed over.
Customer Engagement
Deliver compelling presentations articulating Welcomm’s value proposition across our technology portfolio. Build trust and position Welcomm as a preferred partner during contract renewals.
Sales Execution
Conduct face‑to‑face and virtual meetings, understand customer requirements, and present appropriate solutions. Work with product specialists to ensure technical accuracy.
Proposal & Quoting
Collaborate with Sales Admin to produce accurate, competitive quotes aligned with customer expectations.
Cross‑Functional Collaboration
Liaise with internal teams throughout pre‑ and post‑sales to ensure seamless delivery and customer satisfaction.
CRM & Reporting
Maintain detailed, accurate records of interactions, pipeline activity, and sales progress in our CRM system for forecasting, compliance, and future engagement.
Performance & KPIs
Work toward defined KPIs: outbound activity, lead generation, CRM hygiene, monthly and quarterly sales targets. Receive guidance from the Head of Business Development.
Closing & Onboarding
Negotiate and close deals to maximise gross profit. Oversee onboarding and manage the account for 12 months post‑sale to ensure retention and identify upsell opportunities.
Continuous Improvement
Engage in coaching sessions, embrace feedback, and apply new tactics. Work with the Head of Business Development to create a personal development plan and pursue ongoing learning.
Team Culture
Contribute to a positive environment, support colleagues and new starters when needed.
Education and Skills/Qualifications
* Proven experience in B2B sales (Essential)
* Proven experience in a Business Development role (Preferred but not essential)
* Comfortable with cold calling and outbound prospecting (Essential)
* Strong communication and presentation skills
* Proficient in Microsoft Office and CRM systems
* Experience in face‑to‑face and virtual sales meetings
* Degree in Business or related field (Preferred but not essential)
Personal Attributes
* Passionate and driven with a hunter mentality
* Resilient and adaptable in a fast‑paced environment
* Charismatic and confident communicator
* High integrity and genuine care for customer outcomes
* Empathetic and team‑oriented
What We Offer
* Competitive salary
* Company car / car allowance
* Quarterly paid commission structure
* Enhanced annual leave entitlement with option to buy or sell days
* Employee recognition events, awards, and incentives
* Paid volunteering day
* Hybrid working (post‑probation)
* Healthcare cashback plan, 24/7 GP access, and employee assistance programme (EAP)
* Retail and hospitality discounts through Perkbox
We Value Diversity
We embrace diversity and are committed to creating an inclusive environment where all individuals feel valued, respected and heard. We give full and fair consideration to all applicants and support ongoing development irrespective of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity.
We provide reasonable adjustments throughout the application and interview process to showcase your best self.
We prioritise employees’ well‑being and support a healthy work‑life balance, offering flexible working patterns and alternatives to full‑time work to fit individual lifestyles.
Disclosure and Barring (DBS) Check
As part of our partner agreement with O2, we carry out a Basic Disclosure (Criminal Conviction Certificate) check for all employees.
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