Applications are invited from suitably qualified and experienced candidates for a full time Band 4 Pathway Co‑ordinator. This successful applicant will be part of an admin team providing a proactive, comprehensive administrative service to support patients and the multi‑disciplinary clinical team. The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role. The post holder will report directly to the Administration Manager and work closely with the Admin Team Lead and Clinical Team Manager and clinical staff on a day‑to‑day basis. The post is full time 37.5 hrs per week over 5 days. The post holder will be expected to cover in different areas to ensure correct level of support to the clinical team.
The post holder must be able to provide demonstrable proven experience (in last 12 months) of:
* Secretarial experience working in a team
* Experience in a customer/patient/service user focused environment
* Experience of diary management, arranging clinics and meetings
* Minute taking (including live time minute taking) for a wide variety of clinical and management meetings
* Provide agreed levels of support to the service to maintain cover in the absence of other administrative staff
* Be able to use own initiative and keep to strict deadlines
* Excellent organisational, communication and interpersonal skills, with both internal staff at all levels, referrers/service users coming into contact with the service, and external bodies pivotal to the service
* Experience of managing and maintaining effective office systems
* Excellent knowledge and day to day use of Microsoft Office packages - particularly Outlook, Word and Excel
* Excellent knowledge of patient/data systems. Ability to collate and analyse complex data (including reports from RiO), creating accurate statistical reports, and presentations
* Ability to be self‑directed, motivated and contribute positively to the service
* Use own initiative, work under pressure, and keep to strict deadlines
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re‑Deployment careers hub will receive prior consideration.
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