We are partnered with a professional services company seeking an experienced Governance Services Manager to support the day-to-day running of the office, oversee the take-on and administration of corporate entities, and lead a high-performing Client Services Administrator team.
Responsibilities include:
* Contribute to the ongoing development of the UK Governance Services office, including operational procedures and daily management.
* Manage the onboarding and administration of new business in line with internal policies, ensuring clients receive efficient, professional service.
* Oversee a diverse portfolio of corporate clients, maintaining strong relationships and high-quality service delivery.
* Act as a director for client entities and serve as an authorised signatory on client bank accounts.
* Lead, support, and mentor team members to ensure high performance, strong technical capability, and alignment with organisational values.
* Provide technical guidance, training, and oversight to ensure consistent understanding of transactions across the team.
* Manage client expectations, nurture relationships, and help grow repeat business and referrals.
* Oversee day-to-day workflow for direct reports, ensuring timely processing of work, transaction deadlines, accurate time recording, WIP management, and debt control.
* Maintain consistency of service standards across the team and proactively resolve any issues.
* Ensure full adherence to internal policies, procedures, and governance standards.
* Support collaboration between the UK office and other jurisdictions to deliver coordinated, seamless corporate governance and legal services.
* Work closely with Risk & Compliance, staying informed on regulatory changes and industry developments.
* Ensure your team follows established risk frameworks, identifying process gaps and recommending enhancements to mitigate regulatory, operational, and reputational risk.
Requirements:
* CGI UK Graduate, Affiliated, or Fellow Member.
* Demonstrable experience as a Company Secretary, with strong exposure to UK corporate structures.
* Proven experience in a law firm’s company secretarial team or a corporate services provider.
* Strong knowledge of the UK Companies Act and core company secretarial requirements.
* Previous people management experience.
* Proficient in Microsoft Office and SharePoint.
* Excellent record-keeping, documentation, organisation, and attention to detail.
* Exceptional communication and interpersonal skills, with the ability to build trusted relationships and work collaboratively as part of a team.
Apply with us today!