Overview
We are supporting a leading PE-backed leisure and hospitality business undergoing significant digital transformation. With ambitious growth plans and a strong customer-first culture, the business is seeking a Head of Digital to shape and deliver a strategy that enhances customer experience, drives commercial performance and builds long-term brand equity.
Reporting to the Customer Director, you will own the digital trading agenda, develop the roadmap for new capabilities, and build a high-performing team that delivers measurable results.
Responsibilities
* Lead the digital transformation agenda and define a customer-first strategy
* Own web and app trading across CX, UX, SEO, CRO, analytics and merchandising
* Partner with data, CRM and technology teams to drive personalisation and tailored experiences
* Build and inspire a growing digital team while working cross-functionally with marketing, sales and revenue
Requirements
* 10+ years in digital strategy and marketing leadership
* Experience within leisure, hospitality, travel or consumer services is essential
* Strong expertise in SEO, CRO, UX and digital merchandising, with experience scaling digital teams
* Commercial track record delivering brand equity and measurable outcomes through digital channels
* Leadership skills with the ability to develop, inspire and influence across functions
Contact
For a confidential discussion, please apply directly or contact Emily Harrow at email: emily.harrow@equitalent.com
Details
* Seniority level: Director
* Employment type: Full-time
* Job function: Marketing
* Industries: Hospitality and Travel Arrangements
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