Salary: £35,000 - 42,000 per year Requirements: Computer graduate or similar 1 years experience in IT Desktop Support Familiarity supporting Mac OS X & Windows 10 Familiarity with wired and Wi-Fi Networking with Windows Active Directory preferred Ability to work independently and within a team Responsibilities: Troubleshoot issues as 1st, 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues. Troubleshoot and replace laptop and PC hardware. Provide professional-level phone support to customers. Configure, test, and troubleshoot network connectivity and wireless access. Technologies: Active Directory Hardware Support Network Windows More: We are a global software solutions company with our headquarters located in Victoria, London. We are currently seeking an IT Helpdesk Support Technician for a 6 month contract with the possibility of extension. In this role, you will benefit from excellent technical support from our team and will work on-site in Victoria. We pride ourselves on fostering a supportive and collaborative work environment, and we also offer perks such as free breakfast. last updated 4 week of 2026