Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
* Competitive salary + Bonus Scheme
* 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
* Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
* Full training and ongoing development provided
Role and Responsibilities:
* Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
* Drive branch performance to achieve revenue, margin and KPI targets
* Champion excellent customer service and act as an escalation point for customer enquiries
* Grow sales through proactive customer engagement and a strong, varied sales mix
* Oversee day-to-day branch operations including order processing, quotations and job delivery
* Support mobile engineers and trade counter activity where applicable
* Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
* Work closely with other branches and internal teams to ensure service consistency
* Contribute to branch planning, stock control and continuous improvement initiatives
* Ensure full compliance with health & safety standards, company policies and legislation
What we’re looking for
* Proven people management experience with the ability to engage, lead and develop teams
* Strong customer-facing background with a focus on service excellence
* Experience working in an operational or service-led environment
* Ability to drive performance against financial targets and KPIs
* Good planning, organisation and problem-solving skills
* Confident using IT systems and digital tools
* Strong communication, influencing and relationship-building skills
* Demonstrates a clear commitment to health & safety
* Full UK driving licence
Desirable Experience
* Background in engineering, hydraulics or mechanical fitting
* Experience within the hydraulic hose, fittings or industrial services sector
* Previous branch, depot or operational management experience
* NVQ Level 3 (or equivalent) in engineering, customer service or management
* Experience managing engineers or repair/service operations
* Knowledge of tooling, specialist equipment or onsite HSE requirements
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