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Position: Portering Staff
Location: James Cook University Hospital, Middlesbrough, TS4 3BW
Employment Type: Part Time, 0.5 hours per week
Contract Duration: 6 Month Fixed Term
Key Purpose:
To provide a comprehensive, quality, efficient, and cost-effective Portering service within the hospital, ensuring patient care and customer service are prioritized.
Main Responsibilities:
* Undertake all Back of House Portering functions professionally, competently, and safely.
* Operate tow tractors, collect and transport goods and waste.
* Support the provision of fluids to Wards as needed (typically daily).
* Collect and transfer refuse, including clinical waste and special waste such as limbs and cytotoxic waste.
* Follow company policies and procedures for effective service delivery.
* Assist the Porter Patient Ambassador to ensure compliance with ISO regulations and quality/environmental systems.
* Perform duties assigned by the Porter Patient Ambassador and management.
* Achieve performance targets to agreed standards.
* Maintain appropriate records as required.
* Adhere to safe working practices at all times.
* Report issues related to portering services to the Porter Team Leader.
* Keep portering equipment clean and hygienic.
* Report potential health and safety issues or improvements.
* Report equipment defects or issues.
* Perform any other duties as assigned by the Patient Services Manager.
Requirements for the Role:
* This is a physical role requiring mobility and manual handling skills.
* NVQ or equivalent qualification.
* Ability to read, write, and communicate effectively in English.
* Basic understanding of health and safety practices.
* Previous experience in a hospital or service environment preferred.
* Understanding of patient care, infection control, and safety protocols.
* IT literacy to support innovation.
What We Offer:
* Up to 6% contributory pension scheme.
* Annual leave plus bank holidays.
* Benefits supporting health and wellbeing, including Employee Assistance Programme and health plans.
* Access to discounts and deals (e.g., Merlin Attractions, mobile, cinema, leisure).
* A positive culture and supportive team committed to diversity and inclusion.
* Opportunities for professional and personal development through training and coaching.
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