Job Description
Salary range: £42,060 – £44,685 p.a. (inc. London weighting). Contract: Fixed Term – 12 months. Hours: 36 hours per week. Location: Civic Centre and other locations from time to time.
Brent Council is a vibrant London borough with a diverse community. We are pursuing a far‑reaching transformation agenda that better meets the needs of our community and are excited to welcome new staff.
The Post
You will manage a caseload of residents at risk of homelessness, working proactively to sustain tenancies, prevent eviction and support landlord compliance. This includes early intervention in tenancy breakdown, providing practical support and advice to tenants and landlords, and identifying and referring cases where there may be breaches of housing legislation to the appropriate teams. You will work closely with internal teams such as Private Housing Services, legal representatives and external partners to deliver effective prevention outcomes, reduce the need for temporary accommodation and support residents to maintain stable housing.
The Person
We are seeking a motivated and proactive individual with strong knowledge of homelessness and the private rented sector, and an understanding of the changes introduced through the Renters’ Rights Act 2025. The ideal candidate will have experience of working within a housing or homelessness service, managing a caseload and supporting residents at risk of homelessness to achieve positive outcomes. You will be confident in managing complex and sensitive situations, working constructively with tenants and landlords to sustain tenancies and prevent eviction. You will have experience of providing clear and accurate housing advice, understanding legal processes and using professional judgement to identify appropriate interventions.
Strong communication, negotiation and problem‑solving skills are essential, along with the ability to work independently, manage competing priorities and build effective relationships with internal services and external partners. You will be resilient, adaptable and committed to delivering high‑quality, resident‑focused services in a fast‑paced and evolving environment.
Why join us?
* Up to 33 days annual leave (depending on length of service) plus bank holidays
* Excellent pension with generous employer contributions (LGPS)
* Hybrid and flexible working options available for most roles
* Supportive family‑friendly policies for parent, guardians, and carers
* Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
* Financial support such as education sessions, childcare deposit loans, and season ticket loans
* Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
* Learning and development opportunities to help you grow your career
* Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
Closing Date
Sunday, 12 April 2026 (23:59)
Application Details
This position is only open to current employees of Brent Council or temporary agency workers currently working in Brent Council. External candidates are not permitted to apply for internal‑only roles. To apply you must provide a supporting statement that clearly shows how you meet the essential requirements. A CV may be submitted, but the supporting statement is mandatory.
Additional Information
Brent Council values the diversity of its community and encourages applications from all sections of society. We are a disability‑confident employer and will interview any disabled applicant who meets the essential criteria. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people; posts working with vulnerable adults may require an Enhanced DBS check. The information we collect from you will be shared with Cifas to prevent fraud and other unlawful conduct. Further details of how your information will be used and your data protection rights can be found in the application portal.
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