Job overview
The Royal Marsden NHS Foundation Trust is a centre of excellence for research, development, education and care in the treatment of cancer.
The opportunity has arisen for an enthusiastic Housekeeper to work as an integral part of the team ensuring a clean, safe and comfortable environment on the Children & Young People's Day Unit. They will work closely with cleaning services, nurses and HCAs to promote infection control and safety within the unit, maintaining the quality of standards expected within the Royal Marsden.
Main duties of the job
The Ward Housekeeper will work as an integral part of the ward team. He/she will be responsible for the
co-ordination of all patient facilities/services in the ward area and for ensuring a clean, safe and
comfortable environment. The main elements of this role are ensuring the delivery of cleaning, catering
and minor maintenance, together with other specified tasks to meet individual patient needs, as
determined by the ward sister/charge nurse. The postholder will be required to work closely with
contractors and support services departments. He/she will monitor quality standards and rectify
deficiencies
Detailed job description and main responsibilities
1. To receive, welcome and guide visitors on arrival to the ward, liasing with other staff as
appropriate.
2. To maintain and update paper-based records and information as required, e.g. menus, requisition
books.
3. To respond to requests for general information.
4. To receive and pass on information to others, maintaining confidentiality.
5. To handle complaints and take appropriate action.
Person specification
Education
Essential criteria
6. Basic literacy and numeracy skills
Desirable criteria
7. Recognised Food Hygiene certificate
8. Basic keyboard/PC skills
Experience
Essential criteria
9. Experience of working as part of a team
10. Experience of working under minimal supervision
Desirable criteria
11. Experience of working in a hospital environment
Skills
Essential criteria
12. Self motivated
13. Good communication skills, both written and verbal
14. Evidence of commitment to patient centred care
15. Evidence of good organisational skills
16. Ability to use own initiative
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.