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Sales and retention manager - derby

Nottingham (Nottinghamshire)
Frasers Group
Retention manager
Posted: 19 August
Offer description

Job Description

We are seeking a dynamic and motivated individual to join our team as a Sales and Member Engagement Specialist at our gym. In this role, you will advocate for our FUNDAMENTALS sales process, leading by example and supporting the team through training to boost confidence and performance.

Your main focus will be on driving new member sales and retaining existing members to grow our live member movement. You will own activity planners for the gym, ensuring they are thorough, well-planned, and executed effectively.

Implement strategies to increase lead generation both internally and externally, monitor dashboards and KPIs, and communicate insights to the team. You will be responsible for driving revenue across all lines, including membership sales and product sales, to enhance gym profitability.

Additional responsibilities include preparing and delivering monthly sales presentations, building relationships with local businesses for partnerships, and developing the #WeMoveBusinesses membership opportunities.

You will lead by example on reception and the gym floor, embodying a member champion mentality with exceptional interpersonal skills. Embrace national initiatives like #WorkoutWednesday & #WeCommunicate, and provide honest, constructive feedback to support team development.

Support operational tasks such as Health & Safety, facilities, maintenance, and recruitment, while maintaining high standards of cleanliness and presentation.


Candidate Qualities

* Passion for health, fitness, and wellness
* Strong leadership qualities
* Adaptability in communication style
* Positive, solutions-driven mindset
* Exceptional interpersonal skills
* Driven and ambitious with a desire to learn and develop
* Flexibility in working hours and location, including weekends and Bank Holidays

This full-time position reports directly to the General Manager and supports the Sales and Retention Managers in the successful operation of the gym, focusing on driving new memberships, maximizing retention, and overall growth.


Benefits

* 20% discount across all Frasers Group facias
* Eligibility for the Fearless 1000 bonus scheme
* Monthly Frasers Group Champion with double salary for the month
* Recognition through Everlast Gyms monthly champions
* Training and funded qualifications, including Level 3 & 5 in management & leadership
* Opportunities for product training and delivering personal training and group sessions
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