Front Office Supervisor - Hilton Southampton – Utilita BowlWELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDSHourly Rate of £13.35Uniform provided and launderedFree and healthy meals when on dutyComplimentary access to wellness facilities, featuring a pool, gym, sauna and steam roomTeam events and initiatives such as cinema visits or staff parties, team treats and wellness daysGrow your Career!On site car parkPersonal Development programmes designed to support you at every step of your careerA chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com)Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral ProgramPeoples pension with employers contributionHigh street discounts: with Perks at WorkHoliday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)Discounted dental and health coverGuest Experience Day after successfully passing probationA Front Office Supervisor looks after the Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests.You will join the Front Office team, working in the Reception area of the hotel.You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues.Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!EVERY JOB MAKES THE STAY.At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.Find out more about all our brands and hotels - Hilton Brands | Global Hospitality CompanyExact Location: Utilita Bowl, Botley Road, West End, Southampton, England, SO30 3XH, United Kingdom