Hotel Concierge - Southampton Harbour Hotel Southampton is looking for a professional, personable, and highly organised Hotel Concierge to join our front-of-house team at our luxury waterfront hotel. As the face of the hotel, you will play a key role in delivering exceptional guest experiences, providing a warm welcome, local knowledge, and outstanding service to all visitors and residents. Key Responsibilities: Welcoming guests and assisting with arrivals and departures Providing local recommendations, directions, and concierge services Valet parking and vehicle movements when required Assisting with luggage and guest requests Coordinating transport, taxis, and reservations Maintaining the highest standards of customer service at all times Requirements: Must be aged 25 or over (insurance purposes) Full UK driving licence required Excellent communication and interpersonal skills Smart, professional appearance Previous hospitality or customer service experience preferred Ability to work flexible shifts, including weekends and evenings What We Offer: Competitive salary Staff discounts across Harbour Hotels Training and development opportunities Friendly and professional working environment If you are passionate about hospitality and enjoy creating memorable guest experiences, we would love to hear from you.