Responsibilities
* Optimise sales and individual customer purchases.
* Engage the customer by delivering first‑class customer service.
* Operate till and handle financial transactions.
* Replenish stock with our fantastic products and specialist brands.
* Assist with deliveries and stock handling on a regular basis.
* Undertake cleaning and housekeeping duties.
* Ensure compliance with all company procedures.
* Take responsibility for personal development and actively seek opportunities for improvement.
* Responsible for Health and Safety.
Qualifications & Skills
* Passion for fashion and a desire to provide excellent customer care.
* A warm, friendly and engaging personality.
* Highly motivated, with energy and enthusiasm to succeed.
* Proven ability to work well within a team and use own initiative.
* Ability to adapt to frequent change and high‑pressure environments.
* Experience in a customer‑service role with face‑to‑face contact is highly desirable.
* Experience in a retail environment with a quality brand is desirable but not essential.
* Knowledge and understanding of High Street fashion.
Working Hours and Flexibility
Minimum guaranteed weekly hours are as stated in the contract, but flexibility is required – especially during peak trading periods, and additional hours may be expected.
Pay
£12.40 per hour, regardless of age.
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