Are you highly organized and enjoy working in a fast-paced environment? We are looking for a Taxi Dispatcher to join our team and help manage our fleet of drivers, ensuring smooth operations and timely service for our customers.
Position: Taxi Dispatcher
Location: Malton
Job Type: Part-Time
Responsibilities:
* Receive and dispatch taxi requests via phone, mobile apps, and web based communication systems
* Ensure timely and efficient routing of drivers to pick up and drop off passengers
* Monitor the location and availability of all vehicles to optimize routes and minimize delays
* Communicate with drivers to provide updates, directions, and assistance as needed
* Handle customer inquiries and complaints in a professional and courteous manner
* Keep accurate records of dispatch activities and driver logs
* Assist with coordinating taxi services during busy times, ensuring customer satisfaction
* Troubleshoot and resolve any issues that arise during the shift
Requirements:
* Previous experience as a dispatcher or in a customer service role is preferred
* Strong communication skills and a professional phone manner
* Ability to remain calm under pressure and manage multiple tasks simultaneously
* Knowledge of local geography and routes is a plus
* Ability to use dispatch software and other communication tools effectively
* A reliable and organized individual who thrives in a dynamic environment
* Flexibility to work various shifts, including evenings, weekends, and holidays
Benefits:
* Competitive pay
* Part-time shifts available
* Opportunities for career advancement
* Supportive and friendly team environment
* Training provided on dispatch software and systems
* Flexible work schedule
How to Apply:
If you're ready to take on this exciting role, we would love to hear from you Please send your resume and a brief cover letter to
Join our team and help keep our fleet running smoothly while delivering exceptional service to our customers
Job Type: Part-time
Pay: £13.00-£14.00 per hour
Expected hours: No less than 30 per week
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site parking
Application question(s):
* Do you live in or around the malton area ?
Work Location: In person