Company Description At LGC ASSURE, everything we do is driven by one purpose: Science for a Safer World. As part of our Sports & Specialised Analytical Services (SSAS) team, you’ll be joining an internationally recognised laboratory at the forefront of anti-doping and banned substance testing. Our work spans animal sports medication, human drug testing, and dietary supplement certification. Job Description We’re now looking for a proactive and detail-focused Laboratory Administrative Coordinator to support the smooth delivery of our operations. This is an ideal role for someone who’s excited to grow their career in a mission-led scientific environment. What You’ll Do As a key part of the SSAS admin team, you’ll keep our systems and processes running efficiently behind the scenes so that our scientists and technicians can focus on world-class testing and compliance. Your responsibilities will include: Delivering day-to-day administrative support to ensure regulatory standards are consistently met. Accurately processing customer invoices and ensuring timely submission. Updating and maintaining customer data in CRM systems to reflect contracts and service agreements. Communicating with clients by phone and email on routine matters like sample receipts and paperwork. Coordinating supply orders so that goods arrive at the right time and in the right quantities. Generating automated reports to share operational and business performance metrics. You’ll also support in areas such as: Assisting the Supplement team with invoicing. Providing administrative support for the RCTG team. Developing and maintaining document archiving processes. Managing access control within our site security system. Welcoming visitors, managing reception access, and coordinating switchboard calls. Organising hospitality for customer visits and meetings. Qualifications What We’re Looking For We’re seeking someone who enjoys structure, takes pride in accuracy, and communicates with confidence. You don’t need a science background, but you must approach things proactively and have the drive to ensure things run efficiently To thrive in this role, you’ll bring: A friendly, professional telephone manner and excellent written communication skills. Strong organisational skills and the ability to manage multiple tasks at once. Attention to detail when entering data, managing documents, or preparing reports. Experience in a busy admin, reception, or customer-facing role, ideally in a lab or office environment. Familiarity with Microsoft 365 (Excel, Word, Outlook, SharePoint) and the confidence to learn new systems. An interest in customer service and relationship-building, both internally and externally. A collaborative, adaptable approach and a desire to grow your capabilities. Additional Information Our values PASSION CURIOSITY INTEGRITY BRILLIANCE RESPECT Equal Opportunities At LGC, we foster a culture of inclusion and collaboration. We believe that diverse perspectives lead to better outcomes and encourage applicants from all backgrounds to apply. We are an equal opportunity employer and offer reasonable accommodations to individuals with disabilities. If you require any adjustments throughout the recruitment process, please let us know. For more information about us, please visit www.lgcassure.com/ssas scienceforasaferworld