We are looking for a Bookings Administrator in our Guildford Hospital who will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
Responsibilities
* Ensure complex administration and support meets required standards and timescales.
* Maintain accuracy of all data/information using appropriate systems and formats.
* Prepare standard and ad‑hoc reports as required by the department.
* Handle appointment bookings and changes.
* Co‑ordinate availability of rooms and consultants.
* Create, alter or cancel clinics as required to support business needs.
Qualifications
* Preferably hold an NVQ level 2 in Business and Administration or equivalent.
* Experience of working in a customer‑facing environment.
Benefits
* Free gym membership.
* Health assessments.
* Retail discounts.
* Pension options.
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