đź“Ś Senior Platform Engineer
đź“Ś Sheffield or Hatfield
đź“Ś ÂŁ58,000 to ÂŁ70,000 + 10% Bonus
đź“Ś 10% Pension + Life Assurance + Excellent Benefits + Share Equity
đź“Ś Hybrid Working | 3 On Site | 2 Remote
** The business will support the application for security clearance. Due to the nature of work, the individual has to be a UK national or have lived and worked in the UK for the past 5 consecutive years. **
The Role In a Nutshell
Act as the primary technical authority for key customer's complex compute and hypervisor infrastructure. This is a unique hybrid position blending Technical Design Authority responsibilities with senior operational engineering, requiring deep virtualisation and infrastructure expertise to drive technical improvements and lead during critical incidents.
The Business
With one of the largest networks in Europe, this business invests hundreds of millions annually in research each year and employs more than 10,000 people in the network business alone. With incredible opportunities to learn, develop and grow your skills, they will invest in you, nurture your potential and shape your future whatever your background or experience.
The Role
You'll be the dedicated technical resource for key enterprise customer's leveraging the IaaS platform to deliver critical business solutions. This isn't standard ticket-based work—you'll drive technical improvements, lead projects, and engage directly with customers. The role is 60-70% technical, requiring subject matter expertise in high-pressure, customer-facing environments. You'll be the go-to expert during major incidents, providing deep technical leadership.
Skills & Experience
•Extensive experience with infrastructure and compute environments
•Proven expertise managing and supporting Nutanix or VMware platforms
•Ability to design, build, and manage virtualised infrastructure solutions
•Experience owning production platforms from inception to continuous improvement
The following would be an advantage:
•Nutanix Certified Associate (NCA)
•Agile, lean, evidence-based design frameworks
•Knowledge of prototyping and testing solutions
•Experience with user journeys, service maps, and technical documentation
Your Responsibilities
•Act as lead technical authority for customer's complex infrastructure environments
•Proactively identify and drive technical improvements, projects, and changes
•Serve as primary technical contact during major incidents, leading resolution
•Work directly with customers, managing stakeholder relationships
•Provide technical leadership and oversight for second and third-line support engineers
•Develop deep understanding of customer solutions to implement beneficial changes
Other skills required:
•Technical Authority - Proven ability to articulate design and implementation of complex technical solutions with detailed examples, explaining rationale end-to-end
•Customer Engagement - Exceptional communication and stakeholder engagement skills with ability to build customer rapport and trust
•Problem Solving - Strong analytical abilities, capable of providing deep, low-level technical analysis in pressurised environments
•Collaborative Leadership - Ability to work as part of a small, specialised team while providing technical mentoring to colleagues
•Improvement Mindset - Proactive approach to constantly seeking opportunities to enhance service and efficiency through continuous improvement
Benefits
• World-class training and development opportunities
• 10% on-target bonus
• Company Pension scheme
• 25 days annual leave plus bank holidays, increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• Option to join company share saving schemes
• Equal family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks statutory rate
keywords: compute infrastructure, nutanix, vmware, hypervisor, virtualisation, technical authority, customer-facing, security clearance, nca, infrastructure design, technical leadership, iaas platform