Housing Manager
Learn more about the general tasks related to this opportunity below, as well as required skills.
Hybrid Home & Community working across properties in the East Sussex area
Permanent, Full time (37.5 hpw)
Up to £32,000 per annum (depending on experience, skills and qualifications)
Plus great benefits including Health Cash Plan
We can't offer CoS for this role
Home, a place where you belong
Join us as a Housing Manager at Home Group, in our awesome housing team in the South East covering our East Sussex Patch. Youll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. Youll provide first class customer service, delivering our customer promise every day! This is a great time to join as one of the estates has been identified as a Priority Estate with exciting Community Development work taking place.
What youll do
Engage with customers and proactivity on our estates, youll really get to get to know our communities
Youll look after a number of patches and neighbourhoods
Managing anti-social behaviours in our estates, responding to customer queries and complaints
Managing our voids process including liaising with local authorities
Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities
Why choose us?
This is more than ajob,itsa place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!
You have
Experience in the housing sector and understand housing management, housing law and in an ideal world, universal credit too!
You have, or are willing to work towards Chartered Institute of Housing Level 3
Super organised and methodical in your approach, youre also a proactive self-starter with a can do positive attitude
This job can challenge, especially when were dealing with complaints but your resilience will help you through.
Confident working with external partners and stakeholders such as local authorities, MPs etc
The practical bits
This is a hybrid role and in an average week, youll spend 2-3 days working from our community patches across sites in Wealden, Uckfield and Eastbourne among others.
Although youll spend time in our neighbourhoods, we do get together regularly virtually and in person in our communities, with time working from home catching up on admin.
We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diary.
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Youll need a Standard DBS check done and we pay for that.
Stronger together
We do our best work whenwereourselves.Thatswhy inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work !
Whats in it for you?
34 days leave, pro-rated (including bank holidays and a me day)
Paid time off for volunteering
MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Find out more
Click APPLY NOW to see our?Housing Manager Job description, find out about? us and for help to apply. Roles can close early, sodontwait. For reasonable adjustments email.
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