Job overview
We are looking to recruit a Medical Secretary for the Haematology and Oncology department at Stoke Mandeville Hospital.
You should be able to work as part of a team as well as being able to use your initiative and prioritise workloads to achieve deadlines. You will need to have good communication skills; essential when liaising with consultants, doctors and nursing teams, patients and other secretarial staff within both the hospital and GP practices. You must also have competent audio typing skills to ensure clinic letters are composed in a timely manner.
We offer a supportive, exciting and challenging work environment. We will support you in development of your skills and any additional training needs in order to fulfil the role more effectively.
There is a requirement that you will need to work all day on Fridays
Main duties of the job
To provide a comprehensive and quality medical secretarial service to a team of consultants and associated supporting clinical staff, supporting the efficiency of front-line services. To provide support to your team members and have an organised view of clinics to feedback to the team leader.
Co-ordinate referrals and new appointments and liaise sensitively with patients.
Provide first point of contact to the Consultants office, requiring emotional resilience for the sensitive nature of the department and organisational skills needed to co-ordinate visiting consultant workload.
Working for our organisation
Listen to why colleagues think we are a great place to work! -
What does Buckinghamshire Healthcare NHS Trust offer you?
1. As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
2. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
3. We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
4. We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
5. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
6. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
7. A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
8. Our vision is to provide outstanding care, support healthy communities and be a great place to work.
9. Our mission is to provide personal and compassionate care every time.
10. Our care values are collaborate, aspire, respect and enable.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
11. English Language GCSE grade C or above, or equivalent
Desirable criteria
12. Understands patient confidentiality.
13. RSA II typing or equivalent
14. Knowledge of medical terminology is highly desirable (AMSPAR).
EXPERIENCE
Essential criteria
15. Experience of managing a discrete body of work to ensure timescales are met.
16. Experience of word processing and audio-typing
17. Ability to work with highly confidential data, and to maintain patient confidentiality
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
18. Knowledge of Microsoft Office products
19. Excellent written and telephone communication skills, to enable liaison with staff at all levels
Desirable criteria
20. Knowledge of Data Protection Act, 1998 and other Trust Policies and Procedures
21. Knowledge of Trust Information Systems, e.g. CRS
SPECIAL CIRCUMSTANCES
Essential criteria
22. Ability to travel between Trust hospitals and other Trusts within the Thames Valley Cancer Network to attend Network and MDT meetings and training.
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
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