What you’ll be doing
Millions rely on us every day to power their lives and businesses. We connect people to possibilities and tackle real world challenges with technology - from improving customer experiences to securing critical services. We’re growing our AI capabilities and we’re looking for curious problem solvers who love turning data into decisions. If you enjoy spotting patterns, learning to write code, and testing ideas with evidence, this is where you’ll make a difference.
About the programme
Join our AI Expert degree apprenticeship and build the skills to design, train and deploy ML (machine learning) solutions that create value for customers and colleagues. You’ll earn while you learn, get a dedicated buddy and manager support, rotating across teams working on live problems with measurable impact.
Learn job specific skills
You will gain nationally recognised degree level 6 qualification covering areas such as:
1. AI & Machine Learning Engineering
2. Data Engineering & Analytics
3. Gen AI
4. AI Ethics & Compliance
5. AI Governance & Operations
6. Critical Thinking & Pattern Recognition
Day-to-Day Responsibilities
During this programme, you’ll work in key areas such as below work as part of team to become expert-level data and AI talent:
7. AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions.
8. Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve.
9. Customer Experience – trial and build AI assistants and knowledge tools to enable frontline or sales teams; capture feedback and measure value.
10. Transformation Programmes – contribute to change initiatives, tracking outcomes and risks, and presenting recommendations that stick.
As an AI Expert apprentice, you’ll study for recognised apprenticeship (Level 6 AI/ Machine Learning Engineer). You’ll spend a minimum of 20% of your time learning and studying. After you have successfully completed your apprenticeship qualification and scheme, we’ll look to support you in securing a role that is best aligned to your strengths and interests.
What we’re looking for
11. Curiosity & Continuous Learning – You love exploring new tech, asking sharp questions, and levelling up your skills.
12. Adaptability – Change doesn’t faze you. You’re comfortable navigating ambiguity and trying new approaches.
13. Collaboration – You work well with others and make complex ideas feel simple and human.
14. Logical Problem Solving – Numbers, patterns and analytical thinking come naturally to you.
15. Proactive Energy – You take initiative, spot opportunities, and make things better.
16. Ethical Awareness – You use data and AI responsibly and always choose the right thing over the easy thing.
Duration of the programme – 30 Months
Entry Requirements
5 GCSE’s at grade 4-9 Including Maths and English or SCQF 5
2 A Level’s in STEM subjects –– grade C or SCQF Level 6
All applicants will need a full UK Right to Work for the duration of 30months of their scheme without this we cannot accept an application. Unfortunately do we not offer sponsorship for any of our Early Career roles.
Accessibility Support for all candidates -
What’s in it for you?
17. Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
18. Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
19. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
20. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
21. Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
22. Volunteering days, so you can give back to your local community.
23. Optional Private Healthcare and Dental, to protect you and your family.
Ready to Apply
It's easy to apply online; just tell us about your details and current education. If successful, you will then complete 5 text based questions and 1 video question. After this you will attend an in person assessment centre and have the chance to ask any questions you might have.
Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.
BT Group will never ask for payment during recruitment.All genuine BT Group communications come from @ emails or. Our Security and Legal teams are investigating and working with the authorities to stop this activity.Let’s look out for one another and keep our job-seeking community safe. We look forward to receiving your application!