* Office based role in Heywood - onsite parking
* Salary up to £25,000
* Working hours Mon - Fri 42.5 hours p/w
* Office based role in Heywood - onsite parking
* Salary up to £25,000
* Working hours Mon - Fri 42.5 hours p/w
An excellent opportunity has opened up with my client based in Heywood to join their busy and growing Customer Service Support department. The role has come up due to an internal promotion and is an excellent opportunity to join a well established and successful business.My client has a strong commitment to quality and customer satisfaction, they offer a wide range of products to both retail and commercial companies. Our company values teamwork, professionalism, and excellence in customer service.Key Responsibilities of the Customer Service Support role;
* Provide exceptional customer service by responding to enquiries and resolving issues promptly and efficiently
* Assist customers with product selection, pricing, and availability - a keen eye for numbers would be an advantage
* Process orders accurately and in a timely manner
* Identify opportunities to cross sell / up sell additional products where appropriate
* Collaborate with internal teams to ensure timely delivery and resolve any delivery issues
* Accurately update the database with all customer interactions and transactions
We are looking for a confident communicator who can build and ma...