Main Trust Switchboard Telephonist / Emergency Call Handler
Employer: NHS Jobs
Location: Crewe, CW1 4QJ
Pay: £25,272.00 per year, £25272.00 a year
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 08/05/2026
About this job
Answering calls on the Switchboard is just a part of what a Telephonist's daily duties involve.
Please read the job description for more information on what the position entails.
This is an interesting, rewarding and sometimes challenging position where no two days are the same.
Responsibilities and Requirements
* Remain calm and efficient when handling emergencies.
* Have a flexible approach to work.
* Have an out-of-the-box attitude.
* Have a confident and enthusiastic personality.
* Be computer literate (Office 365 essential).
* Have a natural enthusiasm to help people.
* Have a positive attitude and the confidence to work alone.
* Be able to work at short notice to cover unplanned absences.
* Be able to cover our 24/7 rota without issue.
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