Monitoring Centre Specialist role at DeterTech | UK
Join our fast‑growing Operations team to safeguard our clients’ assets and ensure public safety. DeterTech offers a career with purpose, development, and recognition.
Job Overview
At DeterTech, we are driven by a clear purpose: Giving greater peace of mind to people and communities, every day. With 300 colleagues, a £50m turnover, and over 3,000 customer sites across Europe, we are an industry leader in predicting, deterring, and detecting intrusions. We combine cutting‑edge technology with real intelligence to deliver security solutions that make a measurable impact.
Key Responsibilities
* Monitor cutting‑edge security systems to detect and analyse potential security breaches.
* Categorise alarms and incidents accurately to prioritise responses effectively.
* Coordinate swiftly with security services to ensure rapid and effective resolution of incidents.
* Deliver industry‑leading customer service, ensuring clients feel fully supported and valued through every interaction.
* Operate within a dynamic 24/7 shift pattern, providing flexibility to balance work and personal life while contributing to a crucial industry.
Skills
* Strong analytical skills to evaluate complex situations quickly.
* Excellent communication skills to interact effectively with team members, clients, and emergency responders.
* High level of reliability and the ability to work independently in high‑pressure situations.
* A dedication to maintaining high standards of ethics and integrity.
Benefits
* A challenging yet supportive environment where your work directly influences safety and security.
* Opportunities for professional growth and development within the security sector, both in the UK and across Europe as DeterTech expands.
* Competitive compensation package, including comprehensive benefits such as enhanced maternity and paternity leave, company sick pay, tech loans, and the option to buy 5 additional days’ annual leave on top of a very generous base entitlement of 25 days, plus bank holidays, rising with length of service.
* A collaborative team culture where innovation is encouraged and your ideas matter.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries: Security Systems Services
Department: Operations
Location: UK
Compensation: £21,146 - £31,024 / year
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