Job Overview
Clinical Admin Officer
12-Month Fixed Term Contract
Frimley Park Hospital – Medicine Directorate
We are seeking a highly organised and motivated Clinical Admin Officer to join the Medicine team at Frimley Park Hospital on a 12-month fixed-term contract.
This role offers an excellent opportunity to work closely with Medicine Consultants and their teams, supporting the delivery of high-quality patient care. It is ideally suited to candidates with proven administrative experience, strong organisational skills, and a proactive, positive approach to change.
Key Responsibilities
Provide comprehensive administrative support to Consultants and junior medical staff
Ensure all documentation and patient data is accurately recorded in line with Trust standards
Manage clinic correspondence, reports, and patient records
Support effective communication within the multidisciplinary team
Maintain confidentiality and data protection at all times
About You
Previous administrative experience, ideally within a healthcare setting
Excellent organisational and time management skills
Strong written and verbal communication skills
High level of accuracy and attention to detail
Ability to work independently and as part of a team
This is a fantastic opportunity to join a supportive and dynamic team within a respected NHS organisation.
Main duties of the job
To provide an administrative service to the Department
To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported
Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate ad hoc correspondence requested in line with the Trusts policies and procedures
To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures
Answer queries from colleagues, GP's and patients in a timely and professional manner
To ensure that secure systems are in place for the storage of all resources including computerised information
Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system
To assist clinicians with sending letters using Epic where incomplete patient information or where attachments need to be included
To ensure all phone calls are dealt with - in a professional and timely manner adhering to the local targets set by the department and Trust
To operate the various IT systems used to fulfil the role/department requirements.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
Good education to GCSE standard or equivalent experience
ECDL or equivalent
NVQ Level 3 Administration or equivalent practical knowledge
Experience
Essential criteria
Experience of working in an office environment
Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
Experience of working within a team environment
Desirable criteria
Working in the NHS either in a hospital/private practice/GP setting
Call Centre experience
Skills and Knowledge
Essential criteria
Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact
Basic numeracy and literacy
Ability to communicate clearly
Ability to work with minimal supervision
Be flexible and able to adapt to the different ways of working in the team
Desirable criteria
Conversant with hospital information systems
Understanding of medical terminology
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates' investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now