Overview
Go back Dorset HealthCare University NHS Foundation Trust
Community Clinic Receptionist
The closing date is 09 October 2025
Do you have excellent IT skills, enjoy working within a clinic setting and love a challenge? If this sounds like you, we would like to hear from you.
We are looking for an enthusiastic, approachable, and confident individual to join our friendly team in providing day to day reception and administration support for the services using Canford Heath Community Clinic and Upton Community Clinic.
The ideal candidate will possess excellent communication skills, an eye for detail and proven IT skills.
We have two clinic locations that require receptionist support. Please see details below.
Canford Heath Community Clinic
Monday and Tuesday 8.30-17.00
Upton Community Clinic
Thursday 8.30- 16.30
Should a large number of applications be received for this post the closing date will be brought forward.
Interview date to be confirmed.
For informal enquires please contact Whitney Rattue on 07920492259 or Sue Theakston on 07557634157
Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Main duties of the job
The main responsibilities of the role will include providing administration support, reception duties, telephone and face to face contact with members of the public, daily contact with clinicians and other professionals including our Estates Team, co-ordinating clinic sessions and room bookings.
Training is provided as well as ongoing support within a team environment.
We offer generous annual leave entitlement as well as a pension scheme.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
This post is part of the Facilities & Estates, which Dorset HealthCare may transfer to an NHS wholly owned subsidiary within the next 6-12 months. This is an exciting opportunity to join a growing and developing organisation, strongly committed to NHS values and putting patients first. The NHS wholly owned subsidiary will continue to offer NHS Agenda for Change Terms and Conditions, including NHS pensions, both to transferring staff and new employees recruited after the transfer date in 2026.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Person Specification
Job Specific Experience
* Experience of working in an office environment
Knowledge, Skills and Training
* Educated to NVQ level 2 or equivalent experience
* Knowledge of computerised administration system
* Well-developed skills in communicating with patients
* Knowledge of NHS organisation and protocols
Information Technology
* Demonstrable experience of using a range of word processing, spread sheet, database entry and/or presentation software to RSA 2 or equivalent standard
* SystmOne Training
Personal Qualities/Attributes
* Good written, verbal and interpersonal communication skills
* Use of initiative and ability to work independently
Additional Requirements
* Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
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