We are dedicated to delivering high-quality products and services to our clients while fostering a dynamic and inclusive workplace. As we continue to expand, We are looking for experienced and commercially-minded Contract Directors to collaborate with our NHS teams, managing the full Soft Facilities Management (FM) service.
This is a pivotal role, responsible for ensuring the efficient and effective delivery of all soft FM services, including cleaning, catering, portering, and retail operations, while driving financial performance and enhancing customer satisfaction.
This role involves strategic planning, contract negotiation, compliance monitoring and team leadership, fostering a high-performance culture, to ensure that our contracts are managed efficiently and effectively. The ideal candidate will possess a strong background in Soft FM Contract management, excellent negotiation skills, and the ability to work collaboratively with various stakeholders.
Commercial Management: Oversee the financial performance of the soft FM and retail operations, including budgeting, forecasting, and cost control, ensuring services are delivered within budget and maximising revenue opportunities.
Contract Management: Manage and monitor all soft FM and retail contracts, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
Build and maintain strong relationships with key stakeholders, including hospital management, service providers, and suppliers, ensuring alignment and collaboration.
Risk Management: Identify and mitigate risks related to service delivery, compliance, and financial performance, ensuring a safe and secure environment for patients, staff, and visitors.
Proven Experience: Significant experience in a senior management role within Soft FM, ideally within a healthcare setting.
Commercial Acumen: Strong financial management skills with a track record of driving revenue growth and managing budgets effectively.
Contract Management: Experience in managing large-scale contracts and service providers, with a focus on quality, compliance, and cost-effectiveness.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Receive cash rewards every time you spend and use them on a wide range of brands
You can share all discounts and offers with your friends and families
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
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