Job Description
Senior Business Systems Analyst (Salesforce) - Cambridge
Hybrid Working - 2 days a week in the office
£65,000 -£77,000 + Bonus & Benefits
Our client who is a fast scaling global SaaS business seeking a highly capable and forward-thinking Senior Business Systems Analyst to join its Business Systems team.
This role plays a critical part in shaping, optimising and scaling the systems that underpin international SaaS operations. Acting as a trusted partner to Finance, Sales, Marketing, Customer Success and Operations, the successful candidate will translate complex business challenges into robust, scalable and data-driven solutions.
In addition to core responsibilities, the role includes line management of a Junior Business Systems Administrator, providing mentorship, workload oversight and day-to-day guidance to ensure high-quality delivery and professional development.
The Role
Business Analysis & Process Optimisation
* Partner with senior stakeholders to gather and define functional and technical requirements
Salesforce Administration (Core Requirement)
* Own and manage day-to-day Salesforce administration, including configuration, Flows, reporting, data management and permissions
Systems Ownership & Integrations
* Contribute to the optimisation of business systems including Oracle NetSuite, Celigo integrations, Atlassian tools, Power BI and Power Automate
Data, Reporting & FP&A Support
* Analyse operational and financial data to generate actionable insights
User Support & Line Management
* Provide high-quality 2nd-line technical and functional support
The Ideal Candidate
* 4+ years' experience in a Business Systems Analyst, Salesforce Administrator or similar systems-focused role within a SaaS or technology organisation
* Strong hands-on Salesforce configuration experience (Administrator certification preferred)
* Demonstrable FP&A experience, including budgeting cycles, forecasting and KPI reporting (highly beneficial)
* Strong analytical and problem-solving capability
* Excellent stakeholder engagement and communication skills
* Experience documenting processes, specifications and workflows
* Highly organised, with the ability to manage competing priorities
Desirable experience includes Oracle NetSuite administration, Celigo integrations, Atlassian tools, Power BI, Power Automate and API-based system integrations.
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