Role Purpose
To deliver an efficient, compliant, and consistently high standard of repairs service to customers, ensuring that customer satisfaction is at the heart of every job you complete.
Responsibilities
Competent to complete a wide variety carpentry, plumbing and other trade tasks at multiskilled level and in accordance with the Skills Awards L2/3 NVQ Diploma in Maintenance Operations or equivalent.
Ensure that work is carried out to a professional standard, adhering to building regulations, codes of practice or best practice.
To liaise with customers and other colleagues, as appropriate, to ensure all relevant individuals are aware of progress and action taken. In more complex cases or for guidance refer the matter to your line manager to identify the necessary remedial action.
To ensure at all times that all works comply with relevant health and safety legislation, policies and procedures in the performance of the duties of the post. Including understanding of risk assessments and method statements which will include appropriate use of equipment, PPE, and safe working practice.
Deliver works on time and first time wherever possible
Procure job related materials through our main partnering suppliers in accordance with our policies
Maintain a comprehensive van stock of materials, completing works in the most cost effective manner.
Maintain the works vehicle in good condition, keep it clean and carry out regular vehicle safety checks reporting any defects to the Fleet Manager & support team.
To assist all other trades as and when required ensuring that residents receive the best possible quality service.
Responsibilities
Competent to complete a wide variety carpentry, plumbing and other trade tasks at multiskilled level
Demonstrable experience with a variety of carpentry and plumbing works across a variety of properties
Minimum NVQ level 2, or time served experience in either carpentry, masonry and/or plumbing with proven competency in non-core trades.
Experience of working as part of a trade team delivering to tight timescales
Full Driving licence (clean)
Ability to undertake physically demanding work