We’re not hiring people to fill a seat or add to our headcount. We’re hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it’s a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like. Together, we’ll shape each other’s entire trajectory. That deserves thoughtfulness, empathy and respect. It’s why this job description is deliberately detailed. We want you to know exactly what you’re stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you’ll have. Us Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex. More specifics will follow as planning and pieces fall into place. So, for now, here’s the sentiment behind Crafted… It’s easy to get overwhelmed by life. To switch to autopilot and go through the motions. We’re busy but not on the things we love doing, we spend more time on our phone, and we misplace our bounce and spark. In short, Dr Evil’s stolen our mojo. We all need a tune up now and again. To escape to somewhere that makes us feel totally at ease. Not so we can step away from life, but so we can come back to it. This is where Crafted comes in. Our aim is to create a network of connected destinations that people come back to again and again because it’s where they feel good about life. Somewhere to work on life, come together, and connect locally. You Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able. As Restaurant Manager, you’ll be the heartbeat of our dining experience — leading the team with care, confidence and a sharp eye for detail. You’ll ensure service is warm, smooth and consistent across every shift, championing both guest satisfaction and team wellbeing. From setting the tone on the floor to streamlining operations behind the scenes, this is a hands-on role for someone who thrives in a dynamic environment and is passionate about creating memorable food and drink moments. That said, as Restaurant Manager, your primary responsibilities will be to: Lead and inspire the front-of-house team to deliver warm, thoughtful, high-quality service across lunch and dinner. Manage all day-to-day restaurant operations, including rotas, training, cash handling, stock management, and health & safety. Collaborate with the Head Chef and Head of F&B to ensure a seamless food and drink experience with strong storytelling, consistency and flair. Maintain a calm, confident presence on the floor, ensuring guests feel looked after, staff feel supported, and standards remain high. Act as a role model and mentor to junior team members, creating a workplace where people feel proud and excited to come to work. We’re looking for someone with: Proven experience managing a restaurant or similar F&B outlet, ideally in a boutique hotel or lifestyle-led hospitality setting. A people-first mindset, with excellent communication skills and a natural ability to motivate others. Strong organisational and operational skills – you can balance shift leadership with behind-the-scenes planning. A keen eye for detail and a love of great food, drink and design – you care about how things look, taste and feel. The ability to stay calm under pressure and adapt to the needs of the day, whatever they may be. Together We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original. To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one’s too important to lend a hand, or to new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact. Three values we’ll expect you to live by: Enjoy it: it’s still work, but if you’re having fun then so are our guests. It’s ok if you’re humming behind the bar or moving with the music. Own it: whoever you are, and whatever your role, someone’s enjoyment is in your hands. Always keep an eye out. Improve it: ask for feedback (and don’t be scared of what follows), and be curious. We’ll give you plenty of chances to learn and develop. Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values.