.
Community Recovery Navigator- Community Services
Location: Severn House Mandale Park Belmont County Durham DH1 1TH
Working Hours: Monday to Thursday 9am-5pm and Friday 9am-4:30pm
Contract Type: Permanent
Salary: £25,110-£32,090
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
About the Role
To provide support to people residing in County Durham who are being discharged from community hospitals within in the area.
We work in partnership with Home Group to deliver support for people experiencing mental health and wellbeing issues which may be delaying discharge from the hospital. We support people in the community developing personalised support plans to meet their individual needs. The main aim of the service is to reduce reoccurring presentations at both GP practices and A&E departments.
What You’ll Do
1. Support clients to live independently in their own accommodation and progress towards sustained independent housing.
2. Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.
3. Develop comprehensive support / risk plans to identify how individual service user needs will be met in order to help each service user live independently within the community and achieve sustained outcomes.
To Succeed in This Role, You’ll Need:
4. NVQ Level 2 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
5. Proficient in Microsoft Office programmes
6. Knowledge of welfare benefits system and relevant legislation.
7. Driving licence and access to own vehicle as this role will be working within the community
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
8. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
9. Pension scheme with 4.5% employer contribution, matched up to 6.5%
10. Life assurance (3× annual salary)
11. Enhanced sick pay and family-friendly pay
12. Birthday leave and the option to buy up to 5 extra days’ annual leave
13. Professional fee reimbursement for relevant qualifications
14. 24/7 online GP access and Employee Assistance Programme
15. Recognition and long service awards via our and portals
16. £500 bonus
17. Cycle to Work scheme and Credit Union membership
18. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
19. Free will writing service and wellbeing initiatives throughout the year
To view the full job description please click
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email .
How to Apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.