Job Overview
We are seeking a friendly and efficient Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for all patients.
Duties
* Greet patients warmly upon arrival and manage the check-in process.
* Schedule appointments and manage the appointment calendar efficiently.
* Answer phone calls and respond to patient inquiries with professionalism and care.
* Maintain patient records accurately, ensuring confidentiality and compliance with data protection regulations.
* Process patient payments and manage billing inquiries.
* Coordinate with dental staff to ensure seamless patient flow throughout the day.
* Ensure that the reception area is organised and presentable at all times.
Skills
* Strong administrative skills with experience in office management preferred.
* Excellent communication skills, both verbal and written, with a friendly demeanour.
* Ideally from a dental back ground with knowledge of treatments and software but training can be given.
* Ability to multitask effectively in a busy environment while maintaining attention to detail.
* Strong organisational skills to manage appointments and patient records efficiently.
* A proactive approach to problem-solving and customer service excellence.
We invite candidates who are passionate about providing outstanding service in a dental setting to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Part-time, Permanent
Pay: From £12.30 per hour
Benefits:
* Company events
* Free parking
* On-site parking
* Private dental insurance
* Private medical insurance
Experience:
* Customer service: 1 year (required)
Work Location: In person