Company Description
* Oversees day-to-day operations of the department, including repairs, alterations, and installation of work.
* Leads the Maintenance function, providing reactive and proactive multi-skilled services on all operational equipment and hotel infrastructure.
* Responsible for creating and overseeing planned schedules, ensuring timely completion of work.
* Enhances site operational effectiveness, improves project delivery, and reduces equipment failure and room downtime.
* Manages and implements improvement plans, driving KPIs while ensuring adherence to health, safety, and environmental standards.
* Guides teams on technical best practices, establishes standard policies and procedures, and mentors direct reports.
* Identifies potential lifecycle deficiencies and produces capital budgets aligned with lifecycle expectations.
Implements and manages continuous improvement initiatives for maintenance services, recommending changes as necessary.
Job Description
* Main Responsibilities
* Implements best practice maintenance strategies, policies, and procedures to enhance operational performance, focusing on sustainable maintenance and energy reduction.
* Contributes to new business initiatives and projects, assessing their impact on maintenance activities.
* Provides shift coverage, including duty manager responsibilities.
* Develops and enforces preventative maintenance programs to ensure quality of FF&E and plant equipment.
* Controls invoices and manages external provider costs.
* Collaborates with GMs to develop maintenance budgets and ensures compliance within their hotels.
* Completes monthly energy reports and records.
* Compliance
* Ensures adherence to health, safety, and environmental policies to safeguard staff and guests.
* Inspects work to meet standards and performance targets, taking corrective actions as directed.
* Conducts risk assessments of processes and tasks within hotel responsibilities.
* Project Management
* Plans, manages, and coordinates projects and maintenance works, including budgeting.
* Prepares reports and analyses to keep management informed of project status, issues, and resolutions.
* Delivers small-scale projects, including lifecycle works, ensuring quality and timely risk management.
* Recruitment & Personnel
* Recruits, supervises, and trains maintenance team members.
* Manages, coaches, and develops a high-performing, autonomous team.
* Provides technical support and allocates human resources across the cluster.
* Sets objectives/KPIs, reviews performance, and reports on progress.
* Ensures delivery of the People Strategy and conducts departmental performance reviews.
Qualifications
* Minimum 3 years of maintenance experience.
* Formal qualification in Mechanical, HVAC, or Electrical fields, or equivalent operational experience.
* Strong communication skills in English.
* Proficient in Microsoft Office tools.
* H&S trained and capable of reading and writing risk assessments.
* Knowledge of energy management and budget planning (CAPEX & OPEX).
* Proven project management experience.
* Strong administrative skills.
Additional Information
* Guest-oriented, service-minded, with attention to detail.
* Proactive, a natural leader, and operationally minded.
* Hands-on, creative, autonomous, and well-organized.
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