Director of Joint Operations East Coast and LNER
Are you on board?
Has there ever been a more exciting time to join LNER and Network Rail East Coast in leading our Operations teams – we doubt it With preparations underway for Great British Railways the performance and operational safety of LNER and Network Rail are at the heart of track and train coming together so our customers get the best.
Our Director of Joint Operations is accountable for the safe and punctual operation of our services. As a member of our executive teams, you'll lead and direct your teams across the East Coast Main Line to ensure we maintain our industry leading performance and safety culture. You'll also be responsible for setting the strategic direction of the East Coast Mainline alongside your fellow Executive Directors as we move towards an integrated Great British Railways.
Within this role you'll be:
* Working closely with your fellow Executive Directors to develop and deliver East Coast Main Line's delivery plan and vision. Identifying, assessing and informing the executive team of internal and external issues that may affect the organisation so you can lead together.
* Shaping the future of GBR by furthering the integration between LNER and Network Rail East Coast.
* Working in partnership across the industry, to ensure we are creating a seamless journey for all our customers, both passenger and freight.
* Leading the Operations Departments ensuring that the leadership and wider teams are set up to deliver our Services Agreement commitments, fulfil our license obligations and embrace change.
* Demonstrating collaborative leadership by actively role modelling behaviours that promote shared purpose, mutual respect, and joint accountability across both organisations.
* Creating a unified culture that improves performance, reduces subsidy and puts customers first, by breaking down silos, encouraging transparency, and removing barriers to collaborative working.
* Continuing to foster a modern, inclusive and high-performing leadership culture that encourages innovation, learning, and bold thinking.
* Bringing key track and train teams closer together, including drivers, signallers, control teams and other supporting functions.
* Ensuring there is the capability and resource across the organisation to respond effectively to disruption and emergency situations.
What you'll need:
* Experience of leading through change and operating in a dynamic and evolving environment
* The ability to operate at a strategic level across the businesses, and evidence of taking responsibility and accountability across directorates/business areas
* Highly developed influencing and negotiating skills at all levels, with evidence of influencing partnership working at a senior level; delivering positive customer outcomes
* Experience of leading in operational management in a safety critical or highly regulated industry
* Proven track record of the leadership of large multi-disciplinary teams of people within an operational environment inspiring accountability and responsibility.
* The ability to lead with influence beyond formal structures. Recognise the importance of influencing across organisational boundaries, building trust and alignment through relationships as well as hierarchy
* Sound commercial and financial awareness
Information Sharing
As this is a joint role between LNER and Network Rail and is being advertised by both organisations, please be aware that your information will be shared between organisations regardless of your route of application.
Interviews
Interviews will be held between 1st October and 10th October due to business commitments there is unfortunately no flexibility on the dates offered for interview
What you'll get:
* Free travel on LNER + 75% off other companies' tickets (for you & dependents)
* Discounted international train tickets (after one year's service)
* 50% discount on LNER tickets for friends & family
* Generous pension scheme
* Annual cycle to work schemes/electric vehicle scheme
* Discount, savings and cashback scheme from top retailers
* Health & wellbeing schemes and discounts
* Host of training opportunities to help further your career
* Rewards & awards to recognise when you shine
Disclosure and Barring Service (DBS) Check
If you are successful in your application and are new to the business, we will undertake a basic DBS check as part of our pre-employment checks. This only happens once we have conditionally offered you the job. Here we check for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA If there is evidence of an unspent conviction or conditional caution, the details of these are reviewed internally by a cross functional panel on a case by case basis before a final offer of employment is issued. This however may result in any offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice.
Medical screening
We're a safety conscious business so for all roles you'll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer. For our safety critical roles, you'll also need to have a safety critical medical. Our friendly, in-house Health and Wellbeing team will book a time and place to suit you. The sooner, the better, so please be flexible with your availability. Once your medical gets the thumbs up, we'll finalise any last details and look forward to you joining our team.
What we believe:
To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.
We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave
Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.
Developing our people
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.
Health & wellbeing
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
What next?
As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay
Start your journey here