Workshop Controller at Evans Halshaw Ford & Transit Centre Darlington
Salary: £33,540 Basic Salary with an OTE of £37,740, including pension, life assurance, 25 days holiday plus bank holidays, and exclusive company discounts on used car purchases, leasing deals, and aftersales services.
We have an exciting opportunity to join our growing team as a Workshop Controller. In this role, you will be a key influencer working closely with the Service Reception and Parts Teams. Join us on this fantastic journey with endless possibilities.
Responsibilities:
1. Account for and manage Technicians' time on jobs.
2. Ensure Job Card write-up compliance with OEM Warranty Procedures.
3. Manage and improve workshop productivity and efficiency by allocating correct jobs to suitably skilled technicians.
4. Identify Technician training needs.
Requirements:
* Proven experience within a service department in the motor industry.
* Excellent understanding of systems and processes in this environment.
* Strong knowledge of Health and Safety regulations.
* Confident in dealing with people at all levels and building rapport.
* Excellent planning and organisational skills.
* Ability to negotiate and influence effectively.
* Lead by example to deliver outstanding customer experiences.
Why Join Lithia UK?
Our growth is powered by our people. As one of the largest automotive retailers globally, we're passionate about transforming personal transportation and setting new standards for customer experience. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—drive everything we do.
If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.
Benefits:
* Enjoy 33 days of annual leave (including bank holidays).
* Celebrate your birthday with an extra day off.
* Industry-leading Family Leave Policies for support when it matters most.
* Take a paid day to volunteer.
* Celebrate long service milestone anniversaries.
* Unlock potential with tailored training and career growth opportunities.
* Cycle to work scheme to reduce commuting costs.
* Access high street discounts.
* Earn rewards through our internal referral scheme.
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